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Setting Up Your Account

  1. Sign Up: Visit GoCall.ai and sign up for an account.
  2. Verify Email: Check your email for a verification link and complete the verification process.
  3. Log In: Use your credentials to log into your account.

User Dashboard

Upon logging in, you will be directed to your user dashboard where you can:
  • View call analytics
  • Access call recordings
  • Generate reports
  • Manage settings

Using GoCall.ai

Integrations

GoCall.ai supports integration with various third-party applications to enhance functionality. Follow the steps below to integrate with your preferred tools:
  1. Navigate to Integrations: Go to the ‘Integrations’ tab in your dashboard.
  2. Select Tool: Choose the application you wish to integrate with.
  3. Follow Prompts: Follow the on-screen instructions to complete the integration.

Real-Time Call Analysis

To use real-time call analysis:
  1. Start a Call: Initiate a call through the GoCall.ai platform.
  2. Monitor Insights: As the call progresses, monitor real-time insights displayed on your dashboard.
  3. Act on Data: Utilize the insights to make informed decisions during the call.

Automated Summaries

After a call, GoCall.ai generates an automated summary. To access this summary:
  1. Go to Call History: Navigate to the ‘Call History’ section.
  2. Select Call: Choose the call for which you want to view the summary.
  3. View Summary: The summary will be displayed, highlighting key points and action items.

Sentiment Analysis

Understand the emotional tone of your calls with sentiment analysis:
  1. Access Call Details: Click on a specific call in your call history.
  2. Review Sentiment Report: The sentiment analysis report will show the emotional tone throughout the call, with visual indicators for positive, negative, and neutral sentiments.

Managing Your Account

Profile Settings

Update your profile information:
  1. Navigate to Profile: Click on your username and select ‘Profile Settings.’
  2. Edit Information: Update your personal information and save changes.

Billing

Manage your subscription and billing information:
  1. Go to Billing: Click on ‘Billing’ in the main menu.
  2. View Plans: Review available subscription plans.
  3. Update Payment Method: Add or update your payment method as needed.

Troubleshooting

Common Issues

  • Login Problems: Ensure your email is verified and you are using the correct credentials. Reset your password if necessary.
  • Integration Errors: Double-check the integration setup steps and ensure all required permissions are granted.
  • Call Quality Issues: Verify your internet connection and hardware setup. Contact support if the problem persists.

Setup your development

Learn how to update your docs locally and and deploy them to the public.

Edit and preview

During the onboarding process, we created a repository on your Github with your docs content. You can find this repository on our dashboard. To clone the repository locally, follow these instructions in your terminal.
Previewing helps you make sure your changes look as intended. We built a command line interface to render these changes locally. 1. Install the Mintlify CLI to preview the documentation changes locally with this command: npm i -g mintlify 2. Run the following command at the root of your documentation (where mint.json is): mintlify dev

Deploy your changes

Our Github app automatically deploys your changes to your docs site, so you don’t need to manage deployments yourself. You can find the link to install on your dashboard. Once the bot has been successfully installed, there should be a check mark next to the commit hash of the repo.
Commit and push your changes to Git for your changes to update in your docs site. If you push and don’t see that the Github app successfully deployed your changes, you can also manually update your docs through our dashboard.

Update your docs

Add content directly in your files with MDX syntax and React components. You can use any of our components, or even build your own.